Frequently Asked Questions
Can I duel with a Saber Forge saber?
Yes, our saber can withstand heavy dueling, even against kendo bokkens.
What kind of LEDs do you use in your sabers?
For our 12w builds, we mount four 3w cree XQ-E modules on a copper 20mm star board. These LEDs are brighter than anything on the market, and because we assemble them in-house, we are able to offer the largest selection of colors in the industry.
Do your sabers and blades have a warranty?
ABSOLUTELY!, in fact, we have the BEST warranty in the saber industry. All of our sabers come with a comprehensive 1 year warranty that covers dueling. If your saber or blade is damaged or broken within 1 year of purchase due to regular use, we will replace or repair it, free of charge. That is the saberforge advantage.
Our Sabers and Blades are warrantied for blade on blade, full speed, full contact, dueling; not for dropping. User inflicted damage from dropping, is not covered by our warranty.
Please do not attempt to modify or repair your hilt yourself, that will void your warranty.
Go to our Warranty page for RMA form and additional information.
When will out of stock parts be restocked?
We make our ASP parts on our 5 axis Haas CNC lathe, generally we will do a replenishment run of out of stock parts 1-4 weeks after they have sold out.
What are your shipping policies?
Our orders ship world wide from our headquarters in Oregon, via USPS priority, with
tracking and insurance. Orders ship in 5-10 business days unless there is a note in the listing about a production lead time.
What is your return policy?
re sellable condition, shipping fees are not refundable. Click on the SaberForge RMA
form and fill out all the informaion requested, print RMA form and include with your
shipping will be paid by the buyer. Our refund processing time is 3-5 business days
after the merchandise has been returned to us.
the RMA form and include with your return. BE SURE TO WRITE FOR REASON FOR RETURN
THAT YOU ARE RETURNING FOR A REFUND.
What is your cancellation policy?
Cancellation may be made before a shipping label has been printed for a full refund.
Just email us at firstname.lastname@example.org with your order number and a request to cancel your order.