Warranty Info

Warranty

Yes, all of our sabers and electronics (excluding DIY electronics) come with a 1 year warranty. If your saber, electronics or blade is damaged or broken within 1 year after purchase, we will replace or repair it. The cost of return shipping is covered by the buyer, however we cover the cost of shipping your repair back to you. Our sabers and blades are warrantied for dueling NOT dropping. User inflicted damage from dropping a saber on a hard surface is not covered under warranty, blade on blade full contact dueling is covered.

Do not attempt to modify or repair your saber or electronics yourself, this will void your warranty.

Please note that do-it-yourself electronics do not have a warranty. 

Our saber technicians rely on the details written on the RMA form to know how to process all sabers sent back to our facility for repair/upgrade/exchange, so please be very specific when filling out the RMA form, and also be aware that our saber techs are unable to perform any services on returned sabers that have not been pre-approved by SaberForge customer service representatives and specifically requested on the RMA form. Please contact sales@saberforge.com with any questions regarding how to return an item.

Click on the SaberForge RMA form and fill out all the information requested, print RMA form and include with your return. 

Repairs typically have a 1-4 week lead time, you will be contacted once the repair is completed with the return tracking information.

 

Return/Exchange & Cancellation Policy

Cancellations may be made within 24 hours for a full refund. Just email us at sales@saberforge.com with your order number and a request to cancel your order. We cannot accept order changes for ShopSaberParts.com orders as these are processed quickly on a live inventory system. Please ensure all parts are correct before placing your order, if you have any questions please contact us.

Returns and Exchanges are accepted for 15 days after delivery, provided all items are in pristine re sell-able condition, shipping fees are not refundable. Click on the SaberForge RMA form and fill out all the information requested, a copy of your RMA form must be included with any return packages. Please indicate on the RMA form if this is for a repair, return/refund or an exchange. 

 

Refund policy

Refunds will be issued for items returned within our 15 day return period. Return shipping will be paid by the buyer.

Click on the SaberForge RMA form and fill out all the information requested, print the RMA form and include with your return. Please indicate on the RMA form if this is for a repair, return/refund or an exchange. If you are returning an item for a refund please state the reason on your RMA form.